Your World Is The World You Make.

There was a cowhand working ranch to ranch. He rode into a little town, found the saloon and started chatting with the bartender.

“Hey, old timer, what sort of folks live in this town?”

“Well, young fella, what were the folks like in the town you came from?”

The cowboy said, “They were lazy and dishonest. That is why I’m here, the ranch I was working fired me, and I’m glad they are in my past.”

The bartender said, “Is that so? Well, I’m afraid you’ll find the same kind in this town.”

After another drink, the young cowpoke said, “I’m disappointed,” and he swung himself into his saddle and kept on riding.

The next day another young wrangler came riding into town from the same direction. He made his way to the saloon and found a cold, frosty pint. After a sip, he turned to the bartender and asked, “Pardon me, sir, but what sort of folks live here in this town?”

“Well, what were those folks like in the town you came from?”

“Alas, the best I ever met. The hardest working and most authentic folk that I ever knew. The ranch I was at was overstaffed and, sadly, they had to let me go. That is why I am here looking for a new gig in a new town.”

“Well, you’ll find the same kinda folk in this town. Perhaps I can introduce you to a few local ranchers who are looking for help.”

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Don’t Just Manage Lead!

Don't just Manage LEAD!

In Don’t Just Manage—Lead! you’ll learn what it takes to become an effective leader, someone who will help guide and motivate others to achieve success. Art F. Coombs, the Utah based author and CEO, provides the most comprehensive and authoritative account of a true leader’s life and career. Loaded with heartfelt, real life experiences of what it takes to lead thousands of employees, Coombs presents his journey from business student to corporate CEO. With these real-world examples, he shows how true leaders can influence behavior, shape goals, and encourage the very best from others.

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Human Connection

Human Connection Book

Today, the world needs human connection more than ever. It needs people who strive for deeper relationships, not just surface recognition, who come at life with the enthusiasm, energy, and excitement that bind people together. These people have a powerful impact on all around them. Leadership guru Art Coombs combines fresh perspectives, profound experience, engaging information, and unforgettable stories into a simple formula that will result in rich connections as you live, laugh, learn, love, and lead those who mean the most to you. Begin today to live the authentic, abundant life you were meant to as you build and shape the connections that change everything.

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During the past twenty-five years, Art has worked in leadership positions with a number of global firms and their call/BPO centers worldwide. Currently president and CEO of KomBea Corporation, Art has served for more than a dozen years developing and marketing tools that blend human intelligence and automation to improve call center phone interactions.
Art has also served as executive vice president of business development and strategic initiatives for First-Source; CEO and founder of Echopass Corporation (the world’s premier contact center hosting environment, which was acquired by Genesys for about $110 million); CEO of Sento Corporation; and managing director and VP of European business development for Sykes Enterprises.
Art is a widely-published author of methodologies for BPO/contact centers, outsourcing, customer service, and technical support, and has served in leadership positions at Hewlett-Packard, VLSI Research, and RasterOps.

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