Lies Don’t Hurt. Killing Trust & Faith Do.

Lying Leaders? Why?
1. They believe the lie protects the organization.
2. They think they are absolved from consequences.
3. They lie to maintain status in the eyes of their followers.

Trust is unattainable without the truth, and without trust, you may have the title, but you are no leader. Stop trying to protect your image and lead by truth.

Strategic cover-ups are toxic; they reveal the leaders’ low esteem of those they represent. I don’t know what’s more offensive, the lies or thinking your followers are stupid enough to believe them.

When leaders believe they are somehow anointed by Deity, ethical norms are bent to fit their alleged “enlightenment.” As if their pretense is somehow blessed of God.

For those that know the leaders lies and CMA tactics, credibility is lost. When trust and credibility are absent, the focus is on the messenger, not on the message. Piety vanishes when leaders preach of honesty while practicing deceit. When a leader’s words do not match their actions, they’re seen as hypocrites.

Hypocrisy undermines a leader’s authority and threatens the group itself. Ultimately, this hypocrisy drives people away–not just from the leader, but from the organization they lead.

Lies and trust can’t coexist. One breeds cynicism the other loyalty.

#artcoombs #author #writer #publicspeaker#business #humanconnection #leadership #leadnotmanage #ceomindset #leader #businesstip #lieslieslies #truthquotes #truthandlies #trustandfaith#hypocrisy #whylie #leadershipquotes #hypocrite #opendoorpolicy

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During the past twenty-five years, Art has worked in leadership positions with a number of global firms and their call/BPO centers worldwide. Currently president and CEO of KomBea Corporation, Art has served for more than a dozen years developing and marketing tools that blend human intelligence and automation to improve call center phone interactions.
Art has also served as executive vice president of business development and strategic initiatives for First-Source; CEO and founder of Echopass Corporation (the world’s premier contact center hosting environment, which was acquired by Genesys for about $110 million); CEO of Sento Corporation; and managing director and VP of European business development for Sykes Enterprises.
Art is a widely-published author of methodologies for BPO/contact centers, outsourcing, customer service, and technical support, and has served in leadership positions at Hewlett-Packard, VLSI Research, and RasterOps.

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