Dependable People Manage Time & Themselves.

Want something done well? Delegate to a busy person. Sounds illogical, but it’s true. Why?

Busy people are:

1. Dependable

Are dependable people busy? Or are busy people dependable? Either way, dependable and busy often go hand in hand.

Dependability is consistently keeping your promise. You are your word. Being someone, others can count on builds trust. Everyone gravitates towards those they trust.

If you are looking to delegate, you’ll turn to those you trust. The more important the task, the more important the trust.

Thus, the trusted person has many opportunities to demonstrate dependability.

2. Great Project Managers

Those who are always managing many activities are skilled using their time efficiently. They can see each step and envision a Gantt chart ensuring task accomplishment. They know what’s on their plate and if a new activity can (or can’t) be added.

Someone managing several tasks won’t be intimidated when you ask them to tackle one more.

What’s the worst thing that can happen? They say “I’m sorry my plate is full.” If you ask a busy person to help, they are unlikely to say yes and then leave you hanging.

So, if you want a task done, you’ll ask a busy person. They’re busy for a reason…they’re dependable.

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During the past twenty-five years, Art has worked in leadership positions with a number of global firms and their call/BPO centers worldwide. Currently president and CEO of KomBea Corporation, Art has served for more than a dozen years developing and marketing tools that blend human intelligence and automation to improve call center phone interactions.
Art has also served as executive vice president of business development and strategic initiatives for First-Source; CEO and founder of Echopass Corporation (the world’s premier contact center hosting environment, which was acquired by Genesys for about $110 million); CEO of Sento Corporation; and managing director and VP of European business development for Sykes Enterprises.
Art is a widely-published author of methodologies for BPO/contact centers, outsourcing, customer service, and technical support, and has served in leadership positions at Hewlett-Packard, VLSI Research, and RasterOps.

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